Alt-Sheff Alt-Sheff

① Health, during Coronavirus and lockdown

The NHS online Coronavirus helpline website asks you questions, checks if you have coronavirus symptoms, then tells you what to do next:

Government advice is:

  • only use health services when it is important to do so.
  • if you are staying at home and start to feel much more ill
  • or have stayed at home for 7 days and still have symptoms of Coronavirus
  • then get advice from NHS 111 online (see above)
  • if you need to speak to someone, call 111
  • you should not go to a GP surgery, pharmacy or hospital, as you could pass Coronavirus to others.
  • only dial 999 or go to Accident and Emergency if there is an emergency.


Sheffield City Council

The Council and voluntary organisations have set up a Contact Centre for members of the Sheffield public during the lockdown, as well as giving targeted help for vulnerable people. Their Help Line is open 8.45am-4.45pm, Mon–Friday, on Sheff 0114 2734567. Operators will provide advice, signposting and referrals, to help callers resolve whatever issues they are facing.

Changes to services due to coronavirus are here: Sheffield City Council and see also the Council’s Newsroom website.


Age UK is responding to coronavirus by offering help and information for everyone. Updates include how you can look after yourself and loved ones, and help older people in your family or neighbouring area. More detailed reports cover the science and research behind the Government’s coronavirus decisions and guidelines for over-70s. See the Age UK national website.

The Age UK Sheffield website: is also being daily updated, sharing the latest coronavirus information and advice, free. For help at home, they run a paid-for service which is highly recommended by customers (“At Home with Age UK Sheffield” service).


Domestic abuse support: Help is available from police and specialist services, equipped to attend even where someone is showing symptoms of coronavirus. If you need help call The Sheffield Domestic Abuse Helpline on 0808 808 2241 (freephone) Mon-Friday, 8am-7pm, Sat 9am-5pm, or National Domestic Abuse Helpline on 0808 2000 247. In an emergency, always call 999.


Sexual health services: Sheffield City Council’s sexual health services are available over the phone, for advice on things like contraception, STI tests and pregnancy. Face-to-face appointments have been suspended but telephone consultations with a nurse or doctor are still available.  Free and confidential home testing kits are available. Sexual Heath Sheffield call: Sheff 226 8888.




RETURN to CONTENTS of coronavirus help pages

NEXT: ② Community mutual support groups